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Customer Service Essentials (CP103) - Details
Add to calendar /courses/course-calendar/event/441/Customer-Service-Essentials-(CP103)?Itemid170= 2017-08-24 13:00:00 2017-08-24 16:00:00 90 Customer Service Essentials (CP103) Course is part of Barista Guild Level 1 Full Week or can be taken individually. CP103 - Outstanding customer service is a critical component of creating the specialty coffee experience. Participants will identify common keys to great customer service and also steps of service recovery for when things go wrong. Duration - 3 hour class Pricing: Individual Course - $260 for Non-members and $260 for SCAA or ASCA Members. Barista Guild Level 1 courses - Full Week $1050 for Non-Members and $915 for SCAA or ASCA Members. Click here to book the full week Brookvale - AU - 28 Dale St YYYY/MM/DD
Category SCAA Courses
Where: Danes Specialty Coffee Institute , 28 Dale St, Brookvale 2100 (AU).
Please note: There is no all day street parking on Dale Street, Brookvale.
Date: Thu 24 Aug 2017
Time: 13:00 -  16:00
Instructor: Danes Specialty Coffee
Max Seats: 10
Available Seats: 10
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Course description:

Course is part of Barista Guild Level 1 Full Week or can be taken individually.

CP103 - Outstanding customer service is a critical component of creating the specialty coffee experience. Participants will identify common keys to great customer service and also steps of service recovery for when things go wrong.

Duration - 3 hour class

Pricing:

  • Individual Course - $260 for Non-members and $260 for SCAA or ASCA Members.
  • Barista Guild Level 1 courses - Full Week $1050 for Non-Members and $915 for SCAA or ASCA Members.

Click here to book the full week

Registration options:
Add to cart Qty Ticket Name Ticket Price
Non Members $ 290.00
SCAA or ASCA Members $ 260.00

Please note: All courses subject to change as per availablity.

Danes Specialty Coffee Institute

Danes is Australia's only licensed SCAA course providerDanes True relationship coffeeSpecialty Coffee Association