Course is part of Barista Guild Level 1 Full Week or can be taken individually.
CP103 - Outstanding customer service is a critical component of creating the specialty coffee experience. Participants will identify common keys to great customer service and also steps of service recovery for when things go wrong.
Duration - 3 hour class
- Individual Course - $260 for Non-members and $260 for SCAA or ASCA Members.
- Barista Guild Level 1 courses - Full Week $1050 for Non-Members and $915 for SCAA or ASCA Members.
Click here to book the full week